Staff at Plymouth Block Management have enjoyed a triple celebration!

The company was highly commended in the Smaller Managing Agent of the Year category in the 2018 Association of Residential Managing Agents (ARMA) Awards held recently in London.

Accounts Manager Jim Kelly was also highly commended in the Unsung Hero category at the annual awards, which celebrates excellence and exceptional achievement by the UK’s leading residential agents.

To add to those accolades, the company, which joined the ranks of Plymouth Area Property Professionals Association (PAPPA) at the beginning of the this year, has also achieved ISO 9001:2015 Quality Management Standard.

It is an internationally recognised accreditation for companies and organisations dedicated to quality.

In highly commending Plymouth Block Management, judges at the ARMA awards said the company ‘demonstrated they listen to their customers and act on their feedback. Achieving ISO 9001 and their quality policy & objectives stood out to be unique in the industry.’  

It is not the first time the company – which offers a range of property management services that can be tailored to their clients’ requirements – has tasted success at the ARMA awards. It won the Smaller Managing Agent of the Year category at last year’s event.

As the leading trade association for those companies in England and Wales managing private residential leasehold blocks of flats, ARMA promotes high standards of leasehold management by providing advice, training and guidance to its members.

Ben Dreher, Chairman of PAPPA, said: “To win and then be highly commended in the same category two years running is a great achievement, so well done to the whole team at Plymouth Block Management.”

Gary Rendle, General Manager at Plymouth Block Management, said the company was delighted to be able to share its success with all PAPPA members.

“We all appreciate the support of PAPPA and look forward to continuing our working relationship for many years to come,” Gary added.